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Does your company think about or invest in proper verbal communication? Do your employees or customer ambassadors understand the importance of how to properly communicate with a customer, or with coworkers? If not, then you need to listen to the next episode of The Human Factor live stream as cohost Steve Brown and myself, Allan Langer, talk to communications and voice expert, Daya Otley, as he goes over this incredibly important and commonly overlooked aspect of your business.
What's at Risk When it Comes to Customer Communications?
Does your company think about or invest in proper verbal communication? Do your employees or customer ambassadors understand the importance of how to properly communicate with a customer, or with coworkers? If not, then you need to listen to the next episode of The Human Factor live stream as cohost Steve Brown and myself, Allan Langer, talk to communications and voice expert, Daya Otley, as he goes over this incredibly important and commonly overlooked aspect of your business.
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