We do not limit bandwidth, but operate according to a fair use policy. If a customer consumes so much bandwidth that it starts affecting their own and everyone else's viewers, we will get in touch to negotiate a better solution.

No. File size is only limited by the storage allowance of your plan.

Yes, you set the visibility status of your videos and collections. You can choose from Private, Unlisted, Hidden, Password-protected, and Public. Hidden visibility only allows videos to be embedded but not viewed on any public muse.ai pages.

In addition to the visibility status you can also restrict embeddings to certain domains and geographies. You can also set up limited time and limited view count access.

We allow for any type of lawful content, provided it does not contain threats directed at any individual or group of people. Offensive content may be flagged as such, and users must consent to watching it.

Yes, you can cancel anytime. Simply go to "Settings / Plan / Delete", and follow the steps.